IBEX Limited

IBEX Limited is a technology-enabled business process outsourcing and customer experience solutions provider. The company focuses on end-to-end customer lifecycle experience, helping enterprise and mid-market clients acquire, engage, expand, and retain customers through its integrated CLX platform. Its core offerings are organized under ibex Connect, which delivers omni-channel customer service, technical support, revenue generation, and back-office services across voice, email, chat, SMS, social media, and other digital channels. ibex Digital provides customer acquisition capabilities that combine digital marketing, e-commerce technology, and platform-based solutions, while ibex CX offers tools to measure, monitor, and manage customer experience through analytics and survey-based insights. IBEX Limited serves a diversified set of industries, including telecommunications, cable, banking and financial services, technology, insurance, health tech and wellness, retail and e-commerce, streaming and entertainment, travel and hospitality, and utilities, operating customer engagement and acquisition delivery centers in multiple international locations. Incorporated in 2017, IBEX Limited is headquartered in Washington, District of Columbia.